At Kayrafet, we strive to ensure your orders arrive safely and on time. However, once a package is shipped, it is in the hands of the carrier, and we are not responsible for any lost or stolen deliveries. To help avoid these situations, please take the following precautions:
1. Double-Check Your Shipping Information
Before completing your purchase, verify that your address, zip code, and especially your apartment number are entered correctly. Mistakes in shipping details can lead to delays or misdeliveries.
2. Track Your Order
Once your package ships, you will receive a tracking number. Keep an eye on its status and make arrangements to receive it promptly.
3. Secure Your Delivery Location
If possible, have your order delivered to a secure location
4. Contact the Carrier
If your package is marked as delivered but is nowhere to be found, reach out to the shipping carrier directly. They may have additional details about the delivery.
5. Consider Package Protection
For added peace of mind, consider using delivery insurance or signature-required services to ensure your package reaches you safely.
We appreciate your understanding and encourage you to take the necessary steps to safeguard your deliveries. If you have any questions, feel free to contact us!